Frequently Asked Questions

FAQ #1: How do I find my size?

PIYOGA pants are designed for every BODY. The waist band is designed to flatter your natural curves and avoid the dreaded "muffin top".

PIYOGA pants stretch at the waist a lot which is nice because they cover a wide range of sizes! Click here to see our Size Charts.

PIYOGA pants. Yoga pants that fit any size from size 0-2, 4, 6, 8, 10, 12, 14, 16, 18, 20 and more! yoga pants for plus size women, yoga pants for tall women, yoga pants for petite women. comfortably yoga pants

FAQ #2: Why are PIYOGA PANTS different from other yoga pants?

We Offer a Ton of Sizes

PIYOGA pants are unique because we offer so many custom designed sizes! Not only that, but each size stretches a lot so there is a lot of wiggly room if you gain weight or loose weight. We offer several variations of petite sizes, regular, tall, large, and plus up to size 24! 

We love our happy customers! See our Review Dashboard here with reviews from customers over the years. If you love PIYOGA, please leave us a review, too!

 

They're Comfortable

PIYOGA pants are unique from any other ordinary yoga pants. They are super soft, very comfortable and most noticeably they are very lightweight and breathable. The unique design of the waistband and elastic ankle allows the pants to accommodate many different sizes for babies, kids, women and men. 

They're Perfect for Travel

PIYOGA pants are versatile and perfect for travel! Some call them airplane pants since they are comfortable enough to wear on an 18 hour plane ride. The pockets are also designed to fit your passport perfectly! (That's what happens when avid travelers design your pants!) Not to mention PIYOGA pants are perfect for wearing to the beach while you're on vacation and also essential when you need to wear something lightweight but want to visit a temple, where you need to cover up. 

PIYOGA pants are breathable, you can wear them in 100 degree weather without exposing your skin directly to the harsh sun. The elastic ankle is designed to keep you cool and can be pulled up to your calf so you can wear the pants as capris for a totally different look, which helps when you want to pack light when you travel! The elastic ankle also protects your legs from mosquitoes and can be pulled over your heel to protect your ankle from bites, too. 

Even better, they dry super fast which makes them perfect as a beach cover up when you jump out of the ocean and are still a little wet. The boutique designs make them fancy enough to wear to a nice dinner even if you head to dinner straight after the beach!

Best of all, they are incredibly lightweight! The shorts weigh only 2 oz, the petite pants weigh only 5 ounces, the scrunched bottom weigh 7 ounces, and the men's weigh 9 ounces. Talk about being a light traveler! You'll definitely be able to travel with only a carry on when you travel with PI.

They're Breathable

Made with 100% rayon (which is made from wood pulp) PIYOGA pants are super breathable. It's been tested that rayon actually works better than cotton at wicking away sweat which is perfect if you want to wear your pants for yoga or any other time you work up a sweat. Also, rayon will not pill the way cotton does (you know when you get those little balls on your cotton shirts? That's call pilling) so your clothes stay looking new for a long time! Rayon will also not block your pores the way that spandex or polyester does. Did you know, polyester, since polyester is actually made from plastic. Imagine putting saran wrap around your skin and working out. It just doesn't make sense.

 See what others have to say about PIYOGA in our "As Seen In" page.

 

PI yoga pants press coverage as seen in

FAQ #3: What activities can my PIYOGA pants endure?

PIYOGA pants have been put through the test of daily life since May, 2016. From yoga, pilates, skating, sky diving, rock climbing, the office, the beach, traveling, and sleeping our customers agree this is the one pair of pants they never want to take off. You can count on your PIYOGA pants to keep you comfortable, fresh, and confident with every step. 

 

FAQ #4: How do you help save the sea turtles?

We donate 10% of net profits to sea turtle conservation efforts around the world! Learn all about our sea turtle and ocean conservation efforts here.

 

FAQ #5: How should I wash my PIYOGA apparel?

This is an important one! Please wash your PIYOGA apparel by hand with cold water and hang them to dry. Since they are made from rayon they will dry a lot faster than your cotton clothes! NEVER wash your pants with warm or hot water. NEVER put them in the dryer. Doing so VOIDS the return policy.

 

 

FAQ #6: How long will it take to receive my PIYOGA Apparel?

Usually 2-7 days.

All orders will be processed the same day, or next business day if placed after 10am. If we are experiencing a high volume of orders (example: a big sale is going on), shipments may be delayed a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email.

Shipping within the USA

All orders are shipped within 1 business day – which is faster than ever before! 

All orders are shipped from San Diego, California.

Shipping charges for your order will be calculated based on the total value of your order, the weight of the package and how far away the package needs to go.

We here at the PIYOGA team are doing everything we can to get your order out as soon as possible! We usually ship orders within one business day. We do not ship orders on the weekend or on holidays.

I'm ordering international and am concerned about shipping time: International orders in particular have been affected, as customs has been delayed as well. Please keep in mind that delays are a possibility if you are ordering outside of the US. We do ship through Amazon Canada and Amazon UK for European customers! 

Should I order priority? If getting your products by a certain date is important to you- we recommend Priority or Expedited shipping. We cannot guarantee a delivery time frame on Standard orders. 

My package says "Delivered" but it is not: USPS's delivery notification is also going awry. Please allow an additional 2 business days past getting the notification to see if they drop it off- if not, please contact your courier or local Post Office. They have been holding onto packages without alerting the customers. It is exceedingly rare that a package marked "Delivered" is truly missing. 

We cannot, as a third party, contact the Post Office on your behalf- whether to inquire about estimated delivery time, or to ask if they are holding your package. This is to protect your privacy and property.

My order hasn't updated tracking in a while/at all - Don't panic, just send us an email at support@piyogapants.com! Sometimes the package is well on its way and tracking has not updated on the customer end, and we are happy to update you on the status of your package. 

 

FAQ #7: Do you ship international?

 Yes, we do! International shipping rates may apply at check out.

International Shipping

All orders ship from the USA.

For all orders going overseas we ship with USPS by default unless UPS, DHL or FedEx is cheaper. If you would like to ship internationally with another shipping courier please check that specific courier at check out.

When we ship with USPS we also declare the goods at a lower value to help reduce the import and customs duty. You can expect to pay import and customs duty tax on all international shipment as each country requires tax to be charged on all products coming into their county. The amount varies by country.

Standard shipping with USPS takes 21-38 days and generally takes longer than expected.

Expedited shipping with DHL takes 3-14 days and usually arrives faster than expected.

UPS - International Orders

We do not ship with UPS international because of the many issues we have had with them in the past. For international orders UPS will try to charge an additional "brokerage fee" which is separate from shipping, customs and duty. You are not required to pay the brokerage fee. You are allowed to declare that you would like to clear the package yourself. This doesn't always happen but we've seen it happen before with orders going to Canada.

Click here to read more about how to handle this situation if it happens to you.

 

FAQ #8: What is your return policy?

We offer a 30 day return and exchange policy for unworn, unused items. For returns and exchanges we ask that you pay for the shipping to get them to us, and we will pay for the shipping to get them back to you.

NEW UPDATE 3/7/24: You can now initiate a return on your own by logging in to your account online at www.piyogapants.com. The return shipping label will be automatically created for you within 1-3 business days. If you are returning an item then $5 will be subtracted from your refund to cover the cost of the shipping label. If you exchanging an item, there be an additional $5 shipping charge to cover the cost of the shipping label that will be sent to you to send the item back to us and that $5 will also cover the cost of shipping to send you the replacement item. 

Please respect the return policy. We cannot accept returns that have clearly been worn, damaged, or if the tags have been removed. If you have any questions or would like to initiate a return or exchange, please email us at support@piyogapants.com.

 If you still have questions, please email us at support@piyogapants.com

 

 

Return in Person

Are you local to San Diego or Los Angeles? We have pop ups every week all around these two cities. We would be more than happy to initiate an in-person exchange/return if you are able to make it to any of our markets: https://www.piyogapants.com/pages/shopinpersonPlease email or call/text us to confirm we will be at the market before you show up, just in case! Our cell is 619-800-1325 and our email is support@piyogapants.com 

Size Charts

Please also reference our Size Chart so you can make sure you ordered the correct size: https://www.piyogapants.com/pages/sizing-chart

If you ordered the wrong size on accident, it's ok. We get it. It happens. We are happy to cover the cost of shipping from San Diego to your address to send you the correct size. However, we will first need for you to send us the item(s) back that are the wrong size, and you will need to pay for the shipping to get it back to us. Once we receive your return, we will send you the correct size, for free! Yay!

 

HOW TO RETURN/EXCHANGE

1. Items must be in NEW condition with TAGS, ready to resell.

2. Packages must be postmarked within 30 days of purchase. We do not accept international returns. Returned items post marked between 30-45 days of purchase will only be issued store credit. No exceptions.

3. In your package, please include a note with the following information or we will not be able to process your request:

        • Order #:
        • Name:
        • Email:
        • Phone #:
        • Would you like to do a return or exchange?
        • What would you like to return?
        • What would you like to exchange and what would you like instead?
        • What is the reason for the return?
        4. When dropping off the package at the post office please take a photo of the receipt with the tracking # and email it to support@piyogapants.com so we can track your return.

        5. All returns and exchanges are processed within 7-10 business days because we only pick up returns from the PO box once a week. Once we receive the package, our team will inspect the item(s) to confirm they are in new condition, with tags, ready to resell. If it passes, you can expect to receive your refund within 5-7 business days after the return has been processed. Exchanges are processed within 5-7 business days of receiving the package.

         

        • All sale & discounted items are final sale, which means they cannot be returned or exchanged. 
        • If you have multiple returns it is preferred that you ship them in one box instead of multiple boxes so we can process your request faster.
        • If you are returning a ring, please put it in a little box so it doesn't get get destroyed in transit. 
        • If you would like to start a return or exchange, please email Customer Support for the return address.

         

        Customer Support 

        Email: support@piyogapants.com

        Phone Number: +1 (619) 800-1325 

        If we miss your call, please text us or leave us a voicemail so we can follow up.